Cookie Policy

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Journey Studio uses cookies and similar technologies (such as local storage and session storage) to provide, secure, and improve our Service.

Essential Cookies: These cookies are necessary for the Service to function and cannot be switched off. They include: • Authentication cookies to keep you logged in • Security cookies to prevent fraud • Session cookies to remember your actions Functional Cookies: These cookies enable enhanced functionality: • Language and region preferences • Theme preferences (light/dark mode) • Recently viewed items Analytics Cookies: These cookies help us understand how visitors interact with our Service: • Pages visited and time spent • Features used • Error occurrences Performance Cookies: These cookies help us improve performance: • Load times and response times • Browser and device information

Here are the specific cookies we use: sb-access-token: Supabase authentication token (Essential, Session) sb-refresh-token: Supabase refresh token (Essential, 7 days) theme: Your color theme preference (Functional, 1 year) locale: Your language preference (Functional, 1 year) _ga: Google Analytics identifier (Analytics, 2 years) _gid: Google Analytics session (Analytics, 24 hours)

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services: Supabase: Authentication and database services • Cookies: sb-access-token, sb-refresh-token • Purpose: User authentication • Privacy Policy: supabase.com/privacy Vercel Analytics: Performance monitoring • Cookies: va-* • Purpose: Page performance tracking • Privacy Policy: vercel.com/legal/privacy-policy Stripe: Payment processing (for paid features) • Cookies: __stripe_* • Purpose: Secure payment processing • Privacy Policy: stripe.com/privacy

In addition to cookies, we use browser local storage and session storage for: • Caching journey map data for offline access • Storing draft content before saving • Remembering your sidebar and panel preferences • Storing temporary editing state Local storage data persists until you clear your browser data or we programmatically remove it.

You can control and manage cookies in several ways: Browser Settings: Most browsers allow you to refuse or delete cookies. Instructions vary by browser: • Chrome: Settings > Privacy and Security > Cookies • Firefox: Options > Privacy & Security > Cookies • Safari: Preferences > Privacy > Cookies • Edge: Settings > Privacy & Security > Cookies Our Cookie Settings: You can adjust your cookie preferences in your account settings under Privacy > Cookie Preferences. Opt-Out Links: • Google Analytics: tools.google.com/dlpage/gaoptout

If you disable or refuse cookies, please note that some features of the Service may not function properly: • You may not be able to stay logged in • Your preferences will not be remembered • Some features may not work as expected • Performance may be degraded Essential cookies cannot be disabled as they are necessary for the Service to function.

Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. The Service currently does not respond to Do Not Track signals, but you can manage tracking through your cookie preferences.

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we use cookies.

If you have questions about our use of cookies or this Cookie Policy, please contact us: Email: privacy@renascence.io Renascence Dubai, United Arab Emirates