René Studio
Legal · sub-processors

Every third party that touches customer data.

Published in full, with purpose and hosting region. Thirty days' notice before anything is added.

Last updated
1 September 2026
Version
v2.1
Sections
5 clauses
In short
  • Each entry states purpose and region, not just a name.
  • Model providers are contractually barred from training on customer content.
  • Regional workspaces use regional infrastructure; there is no shared global store.
  • Subscribe to the change notice at privacy@renascence.io to receive additions in advance.

This list applies to the René platform. Sub-processors used only for our own corporate operations, and which never receive customer content, are not listed here.

01

Infrastructure

Hosting, storage and backup for the region your workspace is provisioned in.

  • Cloud hosting — compute and storage — UAE, EU or UK region as provisioned
  • Content delivery — static assets only, no customer content
  • Managed database — workspace content at rest, same region as hosting
02

Model providers

Used for generation, clustering and translation. Each is bound by contract against training on customer content, and inference is pinned to the workspace region where the provider supports it. [counsel]

  • Primary language model provider — generation and clustering — regional inference
  • Translation and Arabic dialect processing — same provider where available
03

Platform operations

Systems that handle account data and service data rather than workspace content.

  • Error and performance monitoring — service data, scrubbed of content
  • Product analytics — usage events tied to account identifiers
  • Transactional email — account and notification delivery
04

Business systems

Systems that receive account and contact data only, never workspace content.

  • CRM — prospect and customer contact records
  • Support desk — correspondence and attachments you send us
  • Billing and payments — invoicing and card processing
05

Change notice

Additions and replacements are published here and emailed to the notification list at least 30 days in advance, except where an emergency replacement is needed to keep the service secure or available, in which case notice follows as soon as possible.

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