Two-Thirds of Colombian Software Firms Now Use AI, Survey Shows

A new industry survey of Colombian software companies finds that two out of three firms are now using artificial intelligence in some part of their operations. The finding, reported by ColombiaOne.com, points to a software sector that has moved past pilot-stage curiosity and into routine use of AI tools across day-to-day work.

The coverage does not break down which AI functions are most common — whether coding assistants, customer support automation, or back-office processes — but the headline figure alone marks a notable shift for a national tech sector still building out its digital infrastructure and talent base.

Two-thirds adoption among software firms is a meaningful threshold: it suggests AI use has become a competitive baseline rather than a differentiator within Colombia's tech industry. For an emerging-market software sector, that kind of adoption curve can accelerate exports, reshape hiring needs, and pressure the remaining non-adopters to catch up or risk falling behind on cost and delivery speed.

It also matters for how quickly AI capability spreads beyond the companies that build software to the clients and public-sector bodies that buy it. Software vendors are often the delivery mechanism through which AI reaches banks, retailers, telcos and government agencies — so adoption inside the sector is a leading indicator of adoption everywhere else.

— Two-thirds of Colombian software companies report using AI in some capacity, according to the survey.

— One-third of firms surveyed have apparently not yet adopted AI tools, leaving room for the market to consolidate around AI-capable vendors.

A headline adoption number like this tells you that AI has arrived — it tells you almost nothing about whether it is actually changing how work gets done or how customers experience the result. That gap between "using AI" and "operating differently because of AI" is where most of the real story sits, and it's exactly what a one-line survey stat can't capture.

Adoption statistics are a vanity metric unless they're paired with outcome metrics — faster resolution times, better code quality, happier clients. Most firms that say they "use AI" are bolting a tool onto an unchanged workflow, which rarely survives contact with a real customer. The operators worth watching are the ones who can point to a specific process they redesigned around AI, not just a tool they switched on. If you're a buyer evaluating a Colombian software partner on the strength of this survey, ask not whether they use AI, but what decision, handoff or service moment it has actually removed or improved.