我们收集什么、为何持有、存储在哪里，以及如何取回或删除。
This Privacy Policy describes how Renascence ("we," "us," or "our") collects, uses, and shares information about you when you use our Journey Studio platform ("the Service"). We are committed to protecting your privacy and handling your data with transparency.
Account Information: When you create an account, we collect your name, email address, organization name, and password.
Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, and time spent.
Journey Content: We store the customer journey maps, touchpoints, and related content you create.
Device Information: We collect device type, browser type, IP address, and operating system.
Communications: We keep records of your communications with our support team.
We use the information we collect to:
Journey Studio includes AI-powered features that process your content. When you use AI features:
We may share your information with:
Service Providers: Third parties who help us operate the Service:
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
With Your Consent: When you explicitly authorize sharing.
We implement appropriate security measures to protect your information:
However, no method of transmission over the Internet is 100% secure.
We retain your information for as long as your account is active or as needed to provide services. After account deletion:
Depending on your location, you may have the following rights:
To exercise these rights, contact privacy@rene.cx
We use cookies and similar technologies to:
You can control cookies through your browser settings. Disabling cookies may affect Service functionality.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
The Service is not intended for users under 16 years of age. We do not knowingly collect information from children. If we learn we have collected data from a child, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes become effective constitutes acceptance.
For privacy-related inquiries:
Email: privacy@rene.cx
Data Protection Officer: dpo@rene.cx
Renascence
阿联酋迪拜
